Service Provider Information Online

Becoming an Advertiser

The site offers a platform for SERVICE PROVIDERS to let potential clients find out about the high standards that they employ and the quality of service that they provide.


BECOME AN ADVERTISER
This is easy, even for the not so computer literate.
Simply follow the steps below...
1.  Go to "To Advertise" on the top bar and select "Register"
2.  Complete the "Add me as a new service provider" form
3.  Follow the prompts from there.
4.  Once you have received your password you can add images and text to create your own profile.


What does it cost?

For only R 114.00 incl vat a month (which can be paid either by Credit Card or by Debit Order) you could be taking your business to the next level. The initial term of the contract is 6 months as this is the minimum amount of time that you will need to benefit from our customer feedback system.


Who sets up the profile?

The Service Provider sets up his own profile by following the prompts to fill in his details and upload his photographs. These will have to be in line with the terms and conditions of Finding Gold.


Can a Service Provider Edit a Profile?

Yes, by going to the "To Advertise" - LOGIN button you can then edit your profile. OR,
you can also edit your profile by using the Change my Profile Button on the Profile page itself.


How do I get reviews?
The Service Provider who is serious about his business must ask his clients to go to his profile and review the work he has done for them. The more reviews that a service provider gets, the more accurate and credible his rating will be and the more REQUEST TO QUOTE’s he should get.



WHY BECOME AN ADVERTISER?

Your own internet profile
1.  You probably don’t have the time to set up your own website
2.  If you did, you probably don’t have the time to drive traffic to your website
3.  If you did, you would be another site on the web that would be trying to cut through the clutter to get a potential customer to visit your site.
4.  Through Finding Gold, you will be using 'collaborative' advertising to drive potential customers to your information
5.  There is ONE email address to be marketed and MANY advertisers to be found there.


More Business
1.  Apart from a potential customer going onto the site to look for a service provider and finding your listing, the customer posting a review for another Service Provider may well be looking for a supplier in your category next.


Record and forward leads
1.  Using either SMS or email, we will send YOU the details of a lead generated by the "Contact me to Quote" button on your profile.
2.  This means that even while you are out the office, business can find you.


Customer Service Research
1.  It is a cost effective way to conduct market research.
2.  What did your client like and what didn’t they like? You will receive monthly reports from us (please refer to Monthly Report section)
3.  This kind of information allows you to potentially run a better business.


Set yourself apart with your reviews
1.  More reviews, with higher ratings will ensure that you are listed at the top of the table in your category.


Reciprocal link to your website
1.  If you do have your own website, we provide a direct link from your profile to your website.
2.  In return, you may provide a link back to the Finding Gold home page and with a request to your clients to post a review on Finding Gold.


Reviewer status
1.  You automatically receive reviewer status and can log on as a reviewer using your email address and password.


Reports
1.  You will receive reports


Cost effective
1.  You receive all the benefits listed above for just R 114.00 incl vat a month. This is much less than a meal out for a family of 4 or even a take away for that matter.



TIPS FOR ADVERTISERS

1.  Let as many of your clients as possible know that you are listed on FINDING GOLD.
2.  AND ask them to rate your service (we provide you with stickers to attach to your invoices and statements)
3.  The more ratings you have the more credible your listing
4.  The higher your ratings, the more credible your service
5.  See lower ratings as an opportunity to improve on your service and retain a customer (it is easier to please an existing customer than it is to find a new one)
6.  Once rectified, encourage lower rating customers to re-rate your service.
7.  Read the reviews of competitors and see how you rate against your opposition and implement the changes that are needed to get up to speed.


Marketing materials we will provide
1.  Stickers to attach to your invoices and statements.
2.  An email to forward to your past clients.
3.  An email to send to your client as you complete their job.
4.  A logo (with instructions) to attach to your outgoing emails.
5.  A logo to use on your business cards and letterheads.
6.  A 'review' logo to use as a link from your website to the Finding Gold home page.


What are the benefits for the Service provider?
1.  You get honest feedback on the work that you have completed via the rating and review system.
2.  Use it as a means of inexpensive customer satisfaction research. What areas are you good at and what do you need to work on?
3.  It gives you the opportunity to go back to an unhappy client (that you may not even have known was dissatisfied with your service) and correct what he is unhappy with. Your client can then revise his rating accordingly.
4.  For a small monthly fee you can get a web presence together with monthly feedback on how many hits your profile received, quotes requested, reviews received etc.
5.  For the smaller emerging business, you have the opportunity to be viewed and rated against your peers by the quality of the work that you provide and not by the size of your marketing budget.
6.  If a potential client requests a quote we follow-up with that contact and ask for feedback as to why they did not choose to work with you.
7.  The better your reviews are, the more you could potentially charge for your service. Folk are often willing to pay a premium for good service.
8.  You get a chance to compare your ratings with those of your peers.
Launching in the Eastern Cape - Soon to be nationwide.
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